I’m a “WHY” oriented analytic thinker and lover of elegant solutions to difficult problems. Who is on a constant hunt for art, experiences, and all things delicious.
“You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete.” – R. Buckminster Fuller
Areas of Expertise
Analyzed customer experiences via digital and phone channels & made recommendations to increase satisfaction, reduce operational cost and customer effort.
Partners with stakeholders to assess business needs & makes personalized recommendations on marketing best practices. Emphasis on marketing automation & B2B.
Big picture thinker who likes to recommend strategies/approaches that will move the needle. Taking into account, reputation, market position, spend, and current intitatives.
my Latest Projects
I work at Salesforce and am an active community member, volunteer, and blogger. These are my projects & resources.
Let’s Start a conversation
I love hearing your feedback, collaborate ideas and public speaking opportunities.